Terms of Service

Last updated: October 15, 2026

These terms describe use of surelineexterior.com and the Sureline Exterior customer-service messaging program. Sureline Exterior is operated by Skycrest Media LLC (“we,” “us,” or “our”) and serves Pocatello and Chubbuck, Idaho.

Website and service inquiries

You may use this website to learn about gutter cleaning and repair, window cleaning, window repair, and pressure washing, and to request a quote or contact us. Please provide accurate contact and job information and use the website lawfully. Do not submit malicious content or another person’s information without authority.

A quote request or chat message does not book an appointment or authorize work. Service availability, property access, surface condition, scope, pricing, scheduling, and payment arrangements must be confirmed with us. Any service-specific written estimate or agreement will explain the work and applicable charges. Contact us promptly about scheduling changes or questions about an invoice.

Sureline Exterior Customer Service SMS Program

Program operator: Skycrest Media LLC, operating as Sureline Exterior.

When you affirmatively select the optional SMS consent checkbox on our quote-request form, you agree to receive non-marketing texts at the number you provide about quote follow-ups, estimates, appointment confirmations and reminders, service updates, invoices, and payment notifications. Texts may be sent using automated technology. Message frequency varies with your requests and services.

Message and data rates may apply. Charges depend on your mobile carrier and plan. Consent to text messages is not required to request a quote or purchase services. You can leave the SMS checkbox unchecked and contact us by phone or through another channel you provide. This customer-service opt-in does not authorize promotional texts; marketing texting requires separate consent.

Opting out and getting help

Reply STOP to unsubscribe from text messages. You may receive one confirmation of your opt-out, after which further messages from the program will stop unless you opt in again. To restart, provide a new affirmative opt-in through our form or contact us for assistance.

Reply HELP for assistance or call (208) 417-7999. Business hours are Monday–Saturday, 11 a.m.–5 p.m. Mountain Time. Tell us if your phone number changes so we can update your contact information and messaging preference.

Delivery and availability

Text delivery is subject to carrier coverage, device compatibility, and network availability. Carriers are not liable for delayed or undelivered messages. Do not rely on text messaging for emergencies or urgent scheduling changes; call us instead.

Privacy

Our Privacy Policy explains how we collect, use, retain, and share information, including mobile information and SMS consent. Mobile information and text-message consent are not shared with third parties or affiliates for their marketing or promotional purposes.

Questions and updates

For questions about these terms or the messaging program, call (208) 417-7999 or use the quote-request and contact form. We may update these terms as the website or program changes. The date above identifies the current version. Any materially expanded texting purpose requires the appropriate consent.